Terms and Conditions


AsiaRooms.com means the domain name used under license by Late Rooms Ltd, a subsidiary of TUI Travel PLC with registered number 03816947 of TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex, RH10 9QL. AsiaRooms.com acts as booking agent for the hotels and other service providers advertised on the website www.AsiaRooms.com (the "Site").

By using and/or visiting the Site you agree to these General Terms and Conditions, the Privacy Policy and the Terms of Use and Site Use ("the Terms") and you expressly consent and agree to be bound by the Terms and all applicable laws and regulations that govern this Site and your booking.

References to "accommodation providers" means the owner/providers of the hotels, apartments, villas and other accommodation of any description featured on this website and "accommodation" means the accommodation including all facilities and services advertised on the Site that AsiaRooms.com has agreed to arrange in connection with your confirmed booking.

Affiliates are third parties who, in agreement with AsiaRooms.com, distribute AsiaRooms.com hotel rooms to their customers.

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Important Information

AsiaRooms.com acts as a booking agent only in respect of all bookings AsiaRooms.com makes on your behalf. AsiaRooms.com undertakes no responsibility for, and are not liable for, the misrepresentations, breaches of contract, breaches of statutory duty or negligence of any of the accommodation providers and other suppliers of services who sell their products and services through us. This means that in the event of you suffering personal injury, illness or death as a result of any act or omission of an accommodation provider or other supplier of services (or their employees or agents) or you having any complaint about the quality of the services provided or having any other complaint at all, your sole right of redress will be against the independent third party who provided such service and AsiaRooms.com will be under no liability at all (whether in contract, tort or otherwise howsoever).

You accept that AsiaRooms.com has not in any way selected or assembled your travel arrangements for you. Your accommodation arrangements are not a package and do not fall within the meaning of The package Travel, Package Holidays and Package Tours Regulations 1992.

By proceeding to book accommodation and/or other services through the Site, you accept that you will be entering into a contract with the accommodation provider on their standard terms and conditions. If they are provided, AsiaRooms.com will endeavour (but undertake no liability to do so) to make copies of the accommodation provider's terms and conditions available to you.

You understand that AsiaRooms.com may not have conducted any quality or other checks on the accommodation providers and AsiaRooms.com makes no representations about the suitability of the accommodation and/or services offered for sale through the Site. The inclusion or offering for sale of an accommodation and/or services by AsiaRooms.com does not constitute an express or implied endorsement or recommendation by AsiaRooms.com of such accommodation or services. AsiaRooms.com does not guarantee the accuracy of, and disclaim liability for any inaccuracies relating to, the accommodation and services offered for sale through us.

Nothing in these terms of use shall operate to exclude or limit the liability of AsiaRooms.com for fraudulent misrepresentation or death or personal injury caused by our negligence.

Where you, or any of the people that you are booking on behalf of, are in breach of any of the provisions of these Terms or contravention of any laws or rights of a third party, AsiaRooms.com reserves the right to cancel your booking without refund or compensation in any way and recover from you any costs incurred as a result of your behaviour.

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Site content, documentation and booking information

AsiaRooms.com may modify the content of the Site and/or Terms at any time, and such modification shall be effective immediately upon posting of the modified content and/or Terms on the Site and your continued use of or access to this website will be deemed to indicate your acceptance of the modified content and/or Terms.

Any information placed on the Site relating to hotels advertised on the Site including, but without limitation, details of the hotel, the availability of rooms at the hotel, the price of the rooms, the facilities available at the hotel, any accreditations afforded to the hotel and/or any details relating to any other services advertised on the Site have been placed on the Site by accommodation and/or service providers who are independent businesses and are not agents or employees of AsiaRooms.com or its affiliates. Such information does not constitute any advice or recommendation given by AsiaRooms.com and AsiaRooms.com shall not be held liable for inaccuracies or errors in the accommodation contents or any of its elements. These independent businesses provide the services in accordance with their own terms and conditions which may limit or exclude their liability to you. AsiaRooms.com and its affiliates are not liable for any acts, omissions, breaches or negligence of any such independent businesses or any damages or expenses resulting from the aforesaid. AsiaRooms.com and its affiliates are not liable for any refunds in the event of overbooking or force majeure or any other cause beyond their control.

As AsiaRooms.com acts only as a booking agent AsiaRooms.com will have no responsibility for any errors in any documentation except where those errors were made by AsiaRooms.com.

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To confirm a booking, you must be authorised to make the booking by all persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the Terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due under the booking.

AsiaRooms.com will confirm your booking and issue you with an email confirmation. AsiaRooms.com will not deduct any money from your credit card. The accommodation or other service provider with which you enter into a contract will take payment.

In the event that you call AsiaRooms.com by telephone, or are called by AsiaRooms.com regarding your booking, calls may be recorded for monitoring and training purposes. In the event of a dispute regarding a booking, AsiaRooms.com reserves the right to review any call information.

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If you cancel, amend or change a booking

You may modify or cancel your booking at any time prior to your arrival date through the Site.

If you cancel or amend your booking, there may be a cancellation charge or amendment fee levied by the accommodation or other service provider. In any event, if you fail to cancel or amend your booking in accordance with the provider's cancellation or amendment policy, you will be charged a cancellation or amendment fee by the accommodation or other service provider. Further details of cancellation policy are set out in AsiaRooms.com email to you confirming your booking and are also shown on the hotel's room details page prior to you making a booking.

If, for whatsoever reason, you do not turn up at the accommodation on the arrival date stated on your booking confirmation email, without prior warning to AsiaRooms.com ("a no show"), this shall be considered a cancellation.

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Age and responsibility

You warrant that you are 18 years of age or over and have legal capacity to use the Site and to create a legally binding contract.

You warrant that all personal information submitted during accommodation booking is correct and you accept financial responsibility for all transactions made under your name or account.

You hereby authorise AsiaRooms.com to process all Personal Information about you and the persons named on the booking that has been obtained in connection with your booking. Personal information shall be deemed to include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, ID or passport copies, or any other information belonging to you or your group.

The Personal Information that AsiaRooms.com collects shall be obtained, processed and transmitted in compliance with European Directives 95/46 and 2002/58, as well as any other such legislation that substitutes, complements and develops it. For more information please refer to AsiaRooms.com Privacy Policy.

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Cots(UK) / Cribs (US)

Please advise at the time of booking if you require a cot or crib, in order to give this information to the accommodation provider; however, AsiaRooms.com cannot guarantee this request will be met. Such request will be subject to availability and if the accommodation is unable to meet any such request, neither AsiaRooms.com, nor the accommodation, will have any liability to you in this respect. This request may only be available at an additional cost unless otherwise expressly stated in the description of the accommodation provider, and if any additional cost is applicable this should be paid by you direct to the accommodation provider.

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Before you travel

AsiaRooms.com is not liable for damages or losses that may result from travel to any particular destination. The Government of your country may help travellers stay safe overseas. Check with your government for the latest advice on conditions and general information concerning specific countries.

It is your responsibility to ensure you have the relevant travel and health documents before departure for the country you are visiting, which shall include, but is not limited to, any inoculations that may be required, identification and passport. AsiaRooms.com shall not be liable for any expense incurred resulting from your missing, incomplete or incorrect documentation or any non-compliance with requirements.

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You are strongly advised to take out adequate travel insurance prior to arriving in your destination. It is your responsibility to check you have adequate insurance cover. The insurance should cover, amongst other things, the cost of cancellation by you, personal losses, all medical costs and the costs of assistance including return to the your country of residence in the event of an accident or illness.

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Force Majeure

AsiaRooms.com will not be liable for any changes, cancellation, effect on your booking, loss or damage suffered by you or for any failure by the accommodation providers and/or AsiaRooms.com to perform or properly perform any of our respective obligations to you which is due to any event(s) or circumstance(s) if the non performance is caused by force majeure. By way of example force majeure includes, but is not limited to, war, revolution, terrorist act, closure of borders, epidemic, natural catastrophe or other causes that seriously affect both parties and other unforeseeable causes beyond AsiaRooms.com's control.

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Complaints or issues with your accommodation

In the unlikely event that you have reason to complain or experience any problems with your accommodation please inform the accommodation reception staff or management immediately, to enable them to take appropriate action.

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Currency converter

Currency rates are based on various publicly available sources and are only updated daily; as such they cannot be guaranteed as completely accurate and should be used as guidelines only. Actual rates may vary and you may wish to verify these with a qualified professional.

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Legislation and Courts of Jurisdiction

This agreement will be governed by English law and any disputes will be dealt with by the English courts.

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AsiaRooms.com privacy policy

AsiaRooms.com Privacy Policy

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Terms of Use and Site Use

AsiaRooms.com has tested this website thoroughly and are always keen to improve AsiaRooms.com accessibility tools. AsiaRooms.com would like to know if you have found this website accessible or if you have had any problems. Please email technical@asiarooms.com with any queries or comments or call +65 3106 2375

To the maximum extent permitted by law, AsiaRooms.com disclaims all implied warranties with regard to the information, services and materials contained on this Site. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.

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Site Use

AsiaRooms.com may suspend access to the website, due to maintenance works, net security reasons or force majeure with no obligation to reimburse or compensate you for the period in which access was suspended.

Access to the Site is strictly controlled by AsiaRooms.com and AsiaRooms.com reserves the right to change, modify, substitute or suspend or remove without notice any information or service from time to time.

You may download one copy of the content of the Site for your own personal use but you may not in so doing remove any trademark, copyright or other proprietary notice. You may not otherwise copy, modify, reproduce, sell, lease, market or distribute the content placed on the Site without the prior written consent of AsiaRooms.com.

You may only use this website to make legitimate enquiries or bookings for yourself or another person for whom you are legally authorised to act.

You shall not:

  • Post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal, or may cause an infringement of the rights of any other;
  • Make any other unauthorised, false or fraudulent booking;
  • Use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this website including, but not limited to, uploading or making available files containing corrupt data or viruses via whatever means;
  • Deface, alter or interfere with the appearance and layout of this website or the underlying software code;
  • Take any action that imposes an unreasonable or disproportionately large load on this website or related infrastructure;

Without prejudice to any of AsiaRooms.com's other rights, AsiaRooms.com reserves the right to deny access to this website and/or cancel bookings wherever and whenever AsiaRooms.com believes (at AsiaRooms.com absolute discretion) that you are in breach of any of the AsiaRooms.com Terms.

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Links and downloads

AsiaRooms.com may provide hyperlinks or pointers to other websites maintained by third parties which AsiaRooms.com think may be of interest to visitors of the Site. Such other websites are not under the control of AsiaRooms.com or maintained by AsiaRooms.com and AsiaRooms.com is not responsible for the content of such websites. AsiaRooms.com provides these links for your convenience only but does not monitor or endorse the material on them. AsiaRooms.com cannot accept any liability whatsoever and howsoever arising in relation to any such other websites (including , by way of example, any inability to access or delay in accessing any such other website) or in relation to any material or information appearing on them or which you may otherwise come across after leaving the Site by way of a hypertext link or any other means or for any services or facilities of any description which you may book through or via any such website.

It is always wise for you to run an anti-virus programme on all content and materials downloaded from the Internet in general and the Site in particular.

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Accessibility and navigating this website

AsiaRooms.com takes its responsibility for making accessible web content and software seriously. AsiaRooms.com is committed to developing software products that promote accessibility for people with disabilities and meet current accessibility standards, including those defined by Section 508 website of the U.S. Rehabilitation Act and the W3C's Web Content Accessibility Guidelines.

AsiaRooms.com is actively engaged in the ongoing process of testing its products and website for compliance with current accessibility standards.

AsiaRooms.com is working hard to provide access to services and information that are helpful to all its customers. Many Internet users with disabilities find web sites difficult to use simply because of the way they are designed. This website has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers.

On this website you can control the size of the text, the colours and the stylesheets, dependant upon the functionality of your browser.

To navigate through this website once you have gone beyond the homepage, please use the menu at the top of each page.

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