I had booked the hotel because the...
I had booked the hotel because the bedroom picture looked stylish and our children like a swimming pool. It was therefore a disappointment that the swimming pool was not (yet) in use. If I would have known that, I would have made reservations for the Krung Sri hotel that I usually book.
The staff were friendly, but they hardly spoke English and most of them did not leave a professional impression.
It was handy that we had two interconnecting rooms - ideal with children. However, the rooms and especially the bathrooms were not clean as the floors and taps were dirty. The rooms seemed also not ready yet: there were no bedlights on the bed stands, the wardrobe was bare, without drawers or a shelves, just for hanging clothes, no sticker on the phone saying how to call reception or room service or house keeping, no menu, a fridge with bottles of beer but no beer opener, coffee making facilities but no tea bags, nowhere to put the used soap in the bathroom and so on.
The room itself was quite small, or maybe it seemed like that because darker colours had been used. I liked the colour scheme, but it did not do much for making the room seem spacier. Even so there was a corner in which a lazy chair could have been placed. As it was now, there was just a decrepid straight mint green desk chair to sit in, or the bed. A bit claustrophobic.
After ordering lunch in the restaurant it took almost forty minutes for a sandwich to be delivered.
The corridors look a bit like a factory with concrete floors, and a small, ugly lift.
The gardens around the hotel are not yet finished, which makes for a barren drive way leading up to the hotel, except on the back, where there is a cute, small outdoor place overlooking the river.
The breakfast space is beautifully decorated.
The lay out of the hotel is strange, as it is impossible to drive right in front of the front door so the bellboy can help with taking luggage out. Now all had to be dragged from the parking lot, after I had to go inside to fetch someone. Not such a big deal, but also not that a great or logical service.
It was not quite clear where the lobby was; one would expect it in the middle of the generous hall, but it was kind of hidden at the side. Now the central hall remained kind of barren, and one wondered what the use of it was.
The staff excused themselves by saying the hotel was only open for five months... I thought by myself that is quite a long time after all, and one would expect a bit more progress. It left the impression the hotel had opened a tad too early. That does not matter, but I feel it should have been mentioned on the web site.
The location did not bother us, as we had a car. However, to walk from the hotel to the historical sites is quite a schlepp, so one would need to take tuk tuks in that case.
If the cleaning gets better, the hotel staff more professional and the hotel, including the swimming pool, is finished, this might after all make for a nice family hotel.
