Staff and service is correct and polite,...
Staff and service is correct and polite, very professional. However there is only one thing I am confused about, the aircons. Can only regulate the fanspeed but not the temperature. I have always experienced the nights very cold in your rooms. There was a major renovation in the hotel incl new electric system so maybe you can get aircons that can be regulated from the room. Before was an old system on the wall that looked broke. Now there was a modern digital "thermometer" because it could not be changed. It only showed room temperature.
I also get the feeling I get new towels everyday from the cleaning lady even if I hang it on the rail so I can use it again. You have a campaigne to save the enviroment and asking the guests to put the towels on the floor if you want a new towel. However the staff does not seem to be aware of that and put new towels every day anyway :o)))
Location in comparison with rates is a very good choise for me and I also appreciate that is located at a sky train station.
Thank you for very good service and manners. I will come again! Even if I have stayed only few times in the past three years, it came as a surprise that one of the door men remembered me, said I have been many times before and asked about my hotel in Phuket! I was stunned! I did have a small hotel a couple of years back! Thanks again!
:o)
"Hockey" from Rawai, Phuket