Great hotel as ever, great location and...
Great hotel as ever, great location and very friendly people. However when I booked the room I asked for a non smoking room with a king size bed. When we reached our room we fould out that it was asmoking room with twins beds. Premium suites are suppose to have the facility of a late check out till 4pm, this turned out not to be. We ended up paying for the Banyan Tree Club facilities which enables us to check out at 5pm. We did not however receive all facilites of the Banyan Tree Club, e.g there was no fresh flowers in the room and no luxury fruit basket, no choice of newspapers. Overall great hotel and will look forward to seeing it again once all the bedrooms have been refurbished as they are looking a bit dated. Carpets in the main areas of the hotels were all stained and could be doing with being cleaned though.