Eastin Hotel Makkasan, Bangkok
1091/343 New Petchburi Road
Makkasan
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Overall Hotel Reviews
Based on 332 reviews
Not bad
Expected the room to be cleaner. Room lights were dim and the room didnt look that fantastic as in the picture. Safebox not working and no bathroom slippers (we had to ask for it). When asked for recommendation of food nearby the hotel, concierge only recommended their own restaurant. We were going to Wat Pho and asked what are the nearby attractions. Concierge recommended booking the dinner cruise with them where the pickup will be from the hotel. Well we are already going Wat Pho via taxi and so why would we want to return to the hotel to join the pickup for the dinner cruise. Find the service very sales oriented, rather than good customer service.
Wifi would be preferred to be throughout the hotel. We had to go down to the lobby to use wifi on our mobile and yet the network is poor and keeps getting disconnected.
Nevertheless, would like to compliment the other concierge staff Siriphong for his service. He gave us good and useful advice on where to go after we visited Wat Pho. And much more. This is the kind of service concierge should have. Provide feasible advice and not just being sales oriented.
Breakfast variety could be more in terms of taste rather than similar style of cooking. Overall breakfast still ok.
Was given a notice in the bedroom saying that the hotel is doing cleaning services and no visual disturbances will be present, except for spiderman outside the building facade. Could have added on to inform us to draw our curtains as one morning we were shocked to see the spiderman right outside our window with only the day curtain drawn and we were not properly dressed.
Showerhead looks rusty. Cleaning of bathroom could have been better. And certain things like rusty showerhead could have been replaced.
If the above was improved, I would say it is worth for money to stay there.
Wifi would be preferred to be throughout the hotel. We had to go down to the lobby to use wifi on our mobile and yet the network is poor and keeps getting disconnected.
Nevertheless, would like to compliment the other concierge staff Siriphong for his service. He gave us good and useful advice on where to go after we visited Wat Pho. And much more. This is the kind of service concierge should have. Provide feasible advice and not just being sales oriented.
Breakfast variety could be more in terms of taste rather than similar style of cooking. Overall breakfast still ok.
Was given a notice in the bedroom saying that the hotel is doing cleaning services and no visual disturbances will be present, except for spiderman outside the building facade. Could have added on to inform us to draw our curtains as one morning we were shocked to see the spiderman right outside our window with only the day curtain drawn and we were not properly dressed.
Showerhead looks rusty. Cleaning of bathroom could have been better. And certain things like rusty showerhead could have been replaced.
If the above was improved, I would say it is worth for money to stay there.
Comfortable stay
Stayed in the deluxe room on the 24 level. The hotel lobby is on the 5th level. The room are kept clean and the service staff are friendly.
There are a host of massage Palours near by if you are lookin for a good rub after a days walk. Tge rates are 150 an hour for foot
The hotel is situated a distance away from the shopping belt ... If u don mind the walk, it is about 10-15 mins of walking to platinum fashion mall. We did not mind the walk as we used it to better digest the tons of food we ate along the way..
We took a train from airport and it was quite a walk from the rail station. About 500 m away
Overall is a quieter place away from the crowd
it would of been good to know that the hotel is still under construction.
It will how ever be a fantastic place once it is completed.
Quite acceptable.
Distance to BTS is more than shown on the map.
Room very clean, very good breakfast and the free Wifi definitely a plus point.
Nice Hotel, clean, good service, good location...
Nice Hotel, clean, good service, good location
Staff very freindly. Would definetly stay again....
Staff very freindly. Would definetly stay again.
Die Hotelangestellten waren sehr freundlich und hilfsbereit....
Die Hotelangestellten waren sehr freundlich und hilfsbereit. Beim Einchecken wurden sämtliche Wünsche meinerseits zur vollsten Zufriedenheit erfüllt. Kostenloses Internet
I was there with my Family and...
I was there with my Family and it is a nice hotel, with clean and big rooms.
The service was nice. There was construction going on...but we were not disturbed by it.
They could probably do with some more staff at the reception desk on the ground floor.
Overall nice experience!
Very good hotel. Service was excellent. Location...
Very good hotel. Service was excellent. Location so close to the shopping centers that you could walk there. Nice food. I'll definitely come again!
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