The bed was hard , the room...
The bed was hard , the room was ok...but the staff was rude and unfriendly. Even though I prepaid through asiarooms.com , upon check in The Emerald required a credit card deposit equal to our three night stay...which could not be applied to our room charges & has still not been released backed to my cc over 4 weeks after my check out date! I got nickeled and dimed to death & at the end of it all I honestly felt ripped off!! The mini bar was outrageous, the bar expensive & the in room internet service was slow & definately not worth the $30 US a day. With all the great places to stay in Bangkok I would never waste another night at The Emerald!