I stayed in the standard room, and...
I stayed in the standard room, and it was clean and comfortable. However, the bathroom fixtures were old, and not installed with any skill. The carpets were well worn, as was the furniture. The TV reception was poor. That being said, the breakfast is very good. The location is excellent for shopping (Pratunam) and getting places....there are western food places close by, (Burger King, The Pizza Company, McDonalds) if you aren't into Thai food. Beware of the taxi drivers who camp outside this hotel. They don't want to use the meters (in other words they want to overcharge you), they will try to take you 'shopping' to some store that they have an agreement with, and generally rip you off. They refused to take me to the airport for example. They also block the entrance from real taxis. I have considered complaining to the Hotel. Aside from this minor annoyance, it wasn't a bad place to stay, but certainly not a luxury hotel.
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Summary
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2/6
Customer service
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2/6
Cleanliness of accommodation
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1/6
Quality of room
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5/6
Value for money
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Not Rated
Quality of food
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4/6
Family friendly