I stayed in this lousy hotel from...
I stayed in this lousy hotel from 1 Feb to 5 Feb'07. I bet the hotel has hired all those very bad service attitude staff which no other hotels had rejected. Their front desk staff very terribly rude. Shouted at me over the phone when I called them in my room. I had booked two rooms for four nights and had requested to check out one of the rooms late due to the napping time of my baby. They only allowed till 2pm. When I called them again on the last day, to ask them for just one hour more extension as my baby was still sleeping, they rudely shouted at me "NO"!!!! I explained to them my situation and ask them to reconsider for the sake of the baby, they were so inflexible. I asked to speak to the manager but was not put through. I was so frustrated over their shouting at me, ended up I shouted back and insist for one more hour, and then only they agreed. So I guess hotel guests have to shout like them to request for anything. Breakfast was so lousy that we skipped for the last two meals. Their housekeeping staff, only that you give tips they they are super duper helpful and friendly to you. But the most untolerable thing about the hotel is the service standard of their staff which made my whole stay so unpleasant. I would neither stay there again nor recommend to my friends.
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Summary
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1/6
Customer service
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2/6
Cleanliness of accommodation
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2/6
Quality of room
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1/6
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly