The room service is poor, especially during...
The room service is poor, especially during our first night check in. We call for hot water to make milk for my kid at 9pm, no person pick-up the call. Until we call the reception area, they agreed to bring up to the room in 10 mins time, but we waited for at least 1 hour with numerous call to them, only they manage to give us the water. Furthermore the air-con is very cold during the night, and there is only control for low, mid & high without temp adjustment. Unable to adjust any temp, so we sleep with the air-con off for the past 3 days.
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Summary
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1/6
Customer service
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4/6
Cleanliness of accommodation
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2/6
Quality of room
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4/6
Value for money
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Not Rated
Quality of food
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4/6
Family friendly