A really good hotel, nicely decorated, with...
A really good hotel, nicely decorated, with friendly staff. Excellent breakfast. The pool is only good if you want to stare at huge building blocks. Very nice restaurants near by and very convenient for Skytrain. However, when my partner got ill, and we had to extent our stay for two nights, they made a mistake [one receptionist happened to speak poor English and told me to comfirm the price for the room with the tour operator of the hotel rather than make reservations through them] in telling us that the rate we were paying would remain the same. Upon check out time, they charged us twice!!, REALISED they had made a mistake and refused to do anything about it!!!! I was dismayed - espeically given that the hotel was pretty much empty. The manager was inflexible and rude to say the least. Plus, the doctor's visit [two minutes, one hour after we called] was much more expensive than a doctor's visit here in Belgium. Would I stay there again? No.
Read full Rembrandt Hotel , Bangkok review
Summary
-
Not Rated
Customer service
-
Not Rated
Cleanliness of accommodation
-
Not Rated
Quality of room
-
Not Rated
Value for money
-
Not Rated
Quality of food
-
Not Rated
Family friendly