Royal Hotel, Bangkok
2 Rajdamnern Avenue
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Overall Hotel Reviews
Based on 270 reviews
Still a good value
The hotel is becoming a bit old, but still remains a good value. Located near Khaosan Road, it's not in the area and is very quiet. The rooms are large and clean, with a fridge. There use to be a minibar, but the fridge was empty during my last stay.
Another bad point : the pool was out of service, I've been told it should be fixed by june 2012.
The staff is OK, but not very freindly.
Another bad point : the pool was out of service, I've been told it should be fixed by june 2012.
The staff is OK, but not very freindly.
Faded Elegance
Biggest failures:
1. Staff particularly front desk not well trained
2. No free WIFI. You had to buy coupons for two hours. If you went over the connection would be broken. The coupon would also expire in 24 hours. WIFI would not work in room. Would have to go to lobby to work.
1. Staff particularly front desk not well trained
2. No free WIFI. You had to buy coupons for two hours. If you went over the connection would be broken. The coupon would also expire in 24 hours. WIFI would not work in room. Would have to go to lobby to work.
dont like it at all, you can get better hotel at the same area cheaper
I've stayed at this hotel many times over the years. It is a nice surprise to see that the rooms are being refurbished. On this visit, my room had recently been repainted and had new carpet. The rooms are large and that is the best thing about them. They used to remind me of a David Lynch movie set circa "Eraserhead"; but things have changed. I'll keep staying here, for sure!!
On arrival we found all the reception staff rather unhelpful, unfriendly and inflexible. They did not make ti clear the times for breakfast and the following morning we missed it because it closed at 9:30.
The room was clean and quiet being at the back of the hotel.
We had breakfast only one morning having missed the first and it was the worst out of all the hotels we had stayed on our trip to Thailand and Laos. Once again the staff were not very welcoming, the room in which we had breakfast was dreadful :poor lighting, layout and decor and the food was overall poor. Almost all hotels offer museli but there was only cornflakes. The rest was bland and unappertising.
it might be well located but I would rather go to another hotel and enjoy more friendly staff and better breakfasts
Good situation but very tired
The Royal is ideally situated for visiting the main sights in Bangkok, eg the Grand Palace, Reclining Buddha, Wat Arun BUT the rooms are very tired looking and need a good lick of paint. The Staff were not very friendly and we felt we were a nuisance even being there!! Also the demand for 1000 baht cash deposit was a nuisance as it meant we had this cash left over at the end of our stay as we were leaving immediately after our visit. The taxi desks were a rip-off - they originally wanted 800 baht to take us to the airport but after negotiation this was reduced to 500 baht BUT even that was too much as the taxi driver left his meter on and it showed 250 (plus he had to pay something for the toll road) - whatever we paid well over the odds. Would I stay again??? Perhaps but only because of the situation and the fairly reasonable price that we paid.
past its sell by date !!!
Hotel convenient for walking to Grand Palace, Wat Pra Kaew and Wat Po - also very close to backpackers Khao San - but difficult to cross roads with very fast traffic all day. Breakfast is adequate but limited in choice and quality - unvaried menu every day. Hotel restaurant food is below average and expensive - but coffee shop chocolate cake was outstanding. There is an excellent restaurant 100 yards along Th Ratchadamnoen - noisy karaoke fun to watch.
Our room maids were charming and helpful - I speak little Thai, my wife is Thai - reception staff were offhand, disinterested and verging on downright rude - don't have free maps of Bangkok which any decent 3* hotel ought to have as standard. Hotel policy is to charge foreigners a higher rate than Thais - book via internet for a better rate or book by phone as a Thai speaker for the lower daily rate. Refuse to pay the foreigner surcharge on arrival provided you have your internet booking rate confirmation voucher.
We were lucky in having a large room at the back of the old wing - most rooms are much smaller and rooms on the front of the old wing have traffic noise all day long and into the night. The room was scruffy and very dirty in places - rotten woodwork - paint missing on woodwork - windows falling apart. There was no shower curtain which meant flooding the bathroom every time you showered - there was a huge water stain on the bathroom ceiling where water from room above was coming through the ceiling. Cockroaches under the TV set were about an inch long - in the dining room at breakfast we saw some 2 inches long being 'collected' by a waitress. The main stairs, upstairs lobbies and swimming pool are filthy and rotten - falling apart in many places. The hotel badly needs complete refurbishment.
Hotel laundry was moderately expensive and slow - usually returned in 2 days.
For a 2-3 day stay to walk to major tourist attractions OK - but wouldn't stay longer - you must expect dirt - not clean for families I think.
well located for river cruise access
broad streets
and much local life
broad streets
and much local life
Disappointed
After many visits disappointed to see standard of breakfast fall - no omelettes and no sausages - just slices of pressed ham and fried eggs frequently cold. Even the Thai breakfast was not what it used to be.
The bar part of the foyer is inundated with mosquitoes which is most annoying when trying to have a late beer with friends, when mentioned the comment is just treated with a shrug. Perhaps guests are supposed to bring their own mosquito coils and sprays?
The road crossing to the Khao San Road is greatly improved by the pedestrian crossings.
The bar part of the foyer is inundated with mosquitoes which is most annoying when trying to have a late beer with friends, when mentioned the comment is just treated with a shrug. Perhaps guests are supposed to bring their own mosquito coils and sprays?
The road crossing to the Khao San Road is greatly improved by the pedestrian crossings.
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