This isn't the first time that I...
This isn't the first time that I am giving my feedback on this hotel, but the fact that I am a returned customer should say much about the hotel. That said, this is a functional hotel with few frills. The location is good, the cleaning staff are attentive (corridors are aired in the day time, carpets are vacuumed daily etc), some service staff wear smiling faces but some don't (maybe they have been there too long and are jaded), the receptionists are helpful in getting information about places and events.
This time my only gripe was the failure of the hotel to fix the ventilator in the bathroom despite sending in a request form on the first morning of my four-day stay. No big issue but the steaming up of the bathroom mirror because the steam couldn't be channeled out, was a minor annoyance in a hotel that prides itself on efficiency.
Also, if the hotel is reading this, it is good to turn the mattress around regularly so that it doesn't lose its firmness on a particular side. The mattress is my room (312) was rather soft on one side and so didn't provide a comfortable sleep.