While the entrance lobby, restaurant area and public areas were modern and welcoming, the corridors and rooms were poor, old and loooked very "tired" . I had requested a superior room but did not get it. The room I found very small and poorly furnished. The rooms etc. need modernising.
Only thing I wasn't happy with one of your staff who was working in the reception on our check out day at 5 am on 19/2/09 which gave us hard time before leaving.
It was the worse hotel I have stayed in, in Thailand.
The first room I was given was tiny, to use the shower you had to sit on the toilet! The bathroom was tiny. When I complained the staff said they considered the room substandard but it was the type of room they were told to offer internet bookings. The second room offered was a little larger, but the room was small and had no windows. I had to pay 300 baht per night to get an upgrade just to get an average hotel room. The toilet paper, shampoo, etc was a once only offer. The two bottles of complimentary water all other thailand hotels had provided were not available. I have booked with asiarooms before and always got good rooms. it is my belief that these rooms should not be on their site.
The hotel is good only if you get the executive suites with all good facilities which is in the new wing.
Do not ever book standard rooms or regular executive rooms if you want to stay cosy in a nice room with some space. We upgraded into the suites as we found to standard rooms pretty depressing.
I will surely stay at this hotel again only if I get executive suites.
hi,this was my second trip to bangkok,n i must say that staying in UNICO LEELA was one of the best things that happened to me.it was a great experience,the rooms were very good n bathroom was very clean,only thing need to improve is the service part otherwise fantastic......BHASKAR,GUWAHATI,INDIA
swimming pool is damn small, can't swim at all.( Don't trust the Picture)
service is unacceptable.
hot water supply is not enough.
Water pressure is not strong enough.
staffs are unfriendly and rude.
The room view is totally different from what you see in the internet.
I have ordered Executive Deluxe room but the staff gave me Deluxe room and said that's the Executive Deluxe room.
However,
Executive deluxe rooms are clean.
Only good for Budget Travellers.
