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Palazzo, Bangkok  

111 Soi Niam-utit, Ratchadapisek Road, View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 110 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
4/6
Quality of room
4/6
Quality of food
4/6
Family friendly
4/6
Value for money
5/6
 
 

AsiaRooms.com reviews

110

 

Room prices from

Updating Rates

 

3/6

rating

(1) Internet Access Internet shall be provided FOC...
(1) Internet Access Internet shall be provided FOC for customer who bring their own laptop. Enquiries had been made 2 times via Palazzo website but no reply ? For the ground floor charges, 100 Bath is just too expensive, 50 bath per hour shall be reasonable. This is the cost charge for a 5 stars hotel in Malaysia, Singapore and Philippines even some of them provided FOC Internet browsing. (2) Room 609, water heater is either not working or the hotel not provide sufficient hot water supply from the tank. (3) Receptionist - Even found customer history or record, but still request to fill in particulars just like a new customer ? Regards YC Lee
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4/6

rating

Palazzo hotel offered a good service while...
Palazzo hotel offered a good service while having breakfast at their restaurant.
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5/6

rating

Everything is excellent for the price. Rooms...
Everything is excellent for the price. Rooms are better than expected. All the staffs are friendly and helpful. Definitely will go back again.
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5/6

rating

For the price, location, and convenience, this...
For the price, location, and convenience, this hotel is unbeatable.
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0/6

rating

Worth to stay at that price range....
Worth to stay at that price range. I will stay there again for sure.
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0/6

rating

A few difficulties & misunderstandings at first...
A few difficulties & misunderstandings at first due to staff not being able to speak English, but when cleared up everything was excellent, including the wonderful array of food provided for breakfast. I shall certainly stay at this hotel again when in Thailand. Thank you.
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0/6

rating

Good services from the courteous staff. Breakfast...
Good services from the courteous staff. Breakfast is good and the room is clean, comfortable and spacious. However, the lighting in the room should be brighter. Would recommend it to travellers.
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0/6

rating

Service provided by the hotel was not...
Service provided by the hotel was not very professional. After checking into the hotel, i found that the key to my room was not functional so i took it downstairs to the reception to get it changed. The Chief Reception lady had the cheek to ask me why i took the key which belonged to another room. I was flabbergasted short of giving her a piece of my mind. This would be my first and last time staying at this hotel. Totally dissappointed.
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0/6

rating

Basically a good hotel with good location....
Basically a good hotel with good location. Recommend
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0/6

rating

Booked there due to the karaoke and...
Booked there due to the karaoke and cafe they had last time I looked in there. Both now closed so that was disappointing. Hotel is good value with mostly asian guests.
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