Top notch service
The Regent S. looks and feels like an apartment building from Taipei, with bigger studio rooms--that is a compliment, because we have stayed in an apartment in Taipei and were well treated. The kitchenette with hot water pot, the clean well-kept bed, the wifi, and easy walking distance to FamilyMart as well as street food vendors (there is food on site) makes it an ideal, reasonable, clean and cheerful place to stay while laying over near the airport. The 'spirit house' and decor in the lobby adds a wonderful ambience.
But the service stands out most of all. The shuttle drivers are great about waiting for you precisely when and where they say they will be in the airport (efficiency some hotel chains in the US could learn from). The morning of our departure was the most amazing of all however. I had forgotten a crucial item (rhymes with fastport) while settling our affairs. I realized this on arrival at the airport. Our driver immediately called to the hotel, and within ten minutes I had my fastport in hand, so we were able to check in, clear security and make our flight in time. The Regent is an overlooked gem.
