Anantara Bangkok Sathorn
36 Narathiwat-Ratchanakarin Road
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Overall Hotel Reviews
Based on 5 reviews
Not a 5* - Terrible service
A nice hotel. Probably the worst customer service I have ever experienced. The staff are clearly poorly trained. Staff quoted different prices on services, tried to charge for services that were included, could not manage to ever get service right at meal times, haphazard service making up the room, room equipped with a toaster and kettle yet no cutlery or plates, problems with lifts, payments facilities, food quality lacking. Sadly the list goes on. I previously stayed at same hotel on Koh Samui and really enjoyed the hotel - the only reason I chose this one in Bangkok. I would NEVER stay in this hotel again, and would urge family and friends to do the same. There are too many 5*'s to choose from to ever have such a bad experience.
Tranquil escape from the chaos of Bangkok
Tranquil escape from the chaos of Bangkok, a little bit far south of the city but good links via the sky train to the taxi boat linking to tourist attractions, pool freezing as is a bit over-shadowed by the sky scrapers but, overall, excellent hotel
Very nice decorated apartments with everything you need. At the restaurant only one or two service-staff is speaking english. Jonny at the breakfast restaurant is very friendly and the only one who can speak english very good. Nu from the reception-desk is also speaking german very good.
Great Hotel!
Is actually a pretty Good hotel i have to say! is new, and i hear the grand opening is next year. The hotel is quit quiet, and they upgraded me to a 2 bedroom suite because they don't have 1 bedroom for 500bht per night. I think that is really a great price. The hotel restaurant is really average food. Everything is decent. A little bite far from town but is acceptable. Remember to print out a google map before going to the hotel it will help a lot.
The hotel is new. Look like in...
The hotel is new. Look like in the city but not convenient for transportation. Receptionists are nice. Food and beverage service are very poor and expensive. At 10 p.m. I want to order drinks and snack (sandwich) at bar, a service staff refer me to order room service although they close at 11.30 p.m. room are not comfortable (standard room). Waste water/drainage pipe in the middle of the room and next to working desk and each time some room above flush or shower, it really disturb.
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