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Empress, Chiang Mai  

199/42 Changklan Road Chiangmai 50100 Thailand View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 241 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
5/6
Quality of food
5/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

241

 

Room prices from

Updating Rates

 

6/6

rating

Very good hotel, Breakfast very good, and a good location
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6/6

rating

Great Hotel
I was very impressed with the Hotel the staff and the food the breakfast was great, I would stay here again it is a lovely Hotel
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6/6

rating

12th stay at Empress
The best value in Chiang Mai. I've stayed everywhere i8n CM, but now use the Empress only. Asiarooms price was 200 baht lower that the hotel's web site. Easy car parking. Very nice breakfast. My wife is Thai and they treat her as royalty.
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4/6

rating

Good cheap experience
Located 10 minutes from the night market the location was perfect. The staff were friendly and very informative. The room was extremely cheap and you get good value for money The breakfast wasn't great but would suffice. The room was ok but had an eerie feeling like I was living in 1970's thailand despite the great picture of the exterior. A good cheap place to stay but if you look harder Im sure you could find a better place. Could'nt really fault it though.
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6/6

rating

just perfekt again
As usual
perfekt!!!!!!!!!!!!!!!
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5/6

rating

Nice rooms for the price. Rooms on the 14th and 15th floor are newly remodled with floating wooden floors which were much cleaner than carpeting and great in avoiding that musty smell most hotel rooms have. The showers leak on the floor and the bathroom stays wet, but that's typical for Thailand and housekeeping changes your floor mat if it's wet when they come in every night to pull down the beds and place a rose on your pillow. Best breakfast in town: fresh waffles, omlet station, homemade breads, fruit, bacon, and a variety of Thai dishes. It's about a 10 minute walk to the night market or a 50 baht tuk-tuk ride. If you are using a rental or driving, there is limited parking since they host many conference and social events that occupy spaces. Internet is very expensive and not inclusive with the room, nor is it "high speed." Beds are very hard and pillows are flat. Wish they had duvet covers. Overall the place is good for the price.
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5/6

rating

Overall, the Empress Hotel in Chiang Mai...
Overall, the Empress Hotel in Chiang Mai is one of the city's better hotels, and it has a very good location and offers good value for its guests. The rooms are large, very clean, and offer a good view with big windows. The hotel staff are friendly, especially the chambermaids, although the doormen could be more helpful and attentive to their duties. The breakfast buffet is average, but it should offer more Western dishes. The hotel should do more about the tuk-tuk drivers who routinely bother and overcharge hotel guests. They should not be allowed to park next to the building next to the hotel, which is the hotel's convention centre. My advice to hotel guests is to walk out to Changklan Road and get a red pickup truck (soong tiao). They are much more comfortable and cheaper than a tuk-tuk, especially when it rains, although you might want to take a tuk-tuk just once for the experience.
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5/6

rating

We stayed 2 weeks in January/February 2010...
We stayed 2 weeks in January/February 2010 in the Empress hotel. In 2009 we were there 10 days. We had a wonderful time. Staff is friendly and helpful. Breakfast is great. Rooms are clean and big with good beds. We like the location of the hotel. Walk to the old city, a good exercise, and enjoy nice encounters. The Empress Hotel gives you good value for your money. We sure will be back next year!
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6/6

rating

An amazing equivalent to a NZ 4...
An amazing equivalent to a NZ 4 star hotel! We were absolutely impressed! We received an upgrade on arrival. Our bags were taken to our room. The bed was even turned down at night for us! A great breakfast also provided all for such a small price! A little bit far away from the Sunday market, however just 20bht per person on the Red Trucks. A 15 min walk from the night bizaare. Would recommend this hotel to all.
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2/6

rating

lobby is beautiful...kind of ends there though.Staff...
lobby is beautiful...kind of ends there though.Staff not very friendly at all. I was told off by head waitress when i arrived for breakfast with only ten minutes left.What was left of the food was old, cold and dry. My fridge didn't work properly, there were ants on my toothbrush. I paid extra to use the internet, but it didn't work anyway- a staff member came up to my room for 5 minutes to try to fix it(with no success) and i was billed for her phone call when i checked out! pool staff also very unfriendly. i have stayed at much better hotels in thailand for less money
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