The hotel is situated about 15-20 minutes drive away from the city centre, and travel can be somewhat inconvenient. It is also located inside a small lane off the main road, which is rather dark at night and can be somewhat dangerous. However, the hotel is located near the foot of the doi suthep mountains, which is also near Chiangmai University.
Other than customer service which was excellent, the other aspects of the hotel was extremely unsatisfactory. Considering that I actually booked the more expensive deluxe option over the standard rooms, the size of the rooms were still disappointing. The rooms were old and the beds were hard, and the bathroom shower was even ejecting brown smelly sewage water at one point. No safe deposit boxes were available inside the rooms. Breakfast served had little variety and lacked taste.
Credit must however go to the hotel staff who were extremely friendly, courteous and helpful. Renting a motorbike was fairly easy, right from the hotel counter, and shuttle services were also provided to and from the local night bazaar, nightly. Airport transfers were easy and hassle-free. Late check-outs were given with much ease.
Even though the hotel's prices are very competitive and economical, the value-for-money factor seems to be lacking. However, if one is looking simply for a roof over his/her head, this would suffice.
