Very disappointed with the service in this hotel. Our room was in need of decoration but appeared OK until we arrived back at 11.30 pm to find we were over the discotheque that ran until 2am, as our all of the lower priced rooms.
When we rang to complain (3 times) and asked to be moved we were told we could pay more money to be upgraded and they wouldn't entertain at all moving us without us paying them extra.
Unless you book at Tower Wing room or better I wouldn't bother with this hotel as there are plenty of other options in a similar price range.
Overall customer service is terrible.
Location wise, very convenient to night bazzar,...
Location wise, very convenient to night bazzar, massage centres which charge reasonable prices, muslim foods are easily available near the vicinity, and a very good entertainment outlets as well. Staff are helpful and friendly. Tour service just at a door step from the hotel. We had a pleasant stay there though the hotel condition was a bit aged. Value for money.
Me and my mom stay here during the middle of June. The previous year the food centre beside the hotel was still open and provided a shortcut to the Night Bazaar. But it's now under renovation so it gets less points for location wise.
Got ourselves a high floor Tower Wing room which offered great views of the city.
Rooms very good and clean for my standards.
The older wing rooms are really getting old.
Staff is friendly and polite and did their job well.
Buffet Breakfast had a good spread.
The disco and club downstairs opens till 2am and no noise could be heard on the upper floors.
Would love to stay here again if the price was lower.
I would reccommend Pornping Hotel to all travellers who would like to a hotel near but not right on Night Bazaar.
*Disclaimer* I would like to say that I'm not a very particular person. So this review is based entirely on my views and it could be a totally different experience for you.
This Hotel in perfect location to everywhere and the room is very cozy/comfortable, very good price book through asiarooms.com. Our room in 18th floor very nice view.
I was rather surprise when I was brought to the room as I find that it was very much for value. The staff services is good. Had a very pleasant stay there, will recommend to friends and if I were to go to Chiang Mai again I will definitely choose here again.
I thoroughly enjoyed my stay at the Pornping Tower. The location was ideal for my purposes, the staff were friendly and the breakfast was also excellent, with both Thai and Western dishes available. I would be happy to stay there again.
The staff was very friendly, service Ok, rooms soso, cleanliness alittle below average. No cable tv , ie no movies, and only local TV channels in Thai. Dissapointing! Complimentary breakfast very good. Hotel location is about a 5 minute walk to the night market. I might return.
Though the location and the hotel was superb, the fact that you have Bubbles disco on the basement floor mean't that you could not sleep properly until 02:00 hrs when the thump thump of the music stopped. Why they have to have so loud I do not know. And we were on the 17th floor. If they solved this problem I would more than happy to stay there on every visit to Chiang Mai
My husband and I found this hotel both convenient and comfortable. The breakfast provided plenty of choice and the buffet was regularly replenished. We tried three of the restaurants and were pleased with both the quality of the food and the service. The staff were welcoming, polite and helpful. We shall certainly stay here again.