Bitterly dissapointed
I do not know what is happening at the Amora but after having stayed there over 30 times , this would have been the worst.
The receptionist was not only disrespecfull , she was simply rude. She insisted that I paid for my accommodation upfront though I have never incurred this request before.
She also asked me several questions to which the answers were already provided on my booking sheet. We went for dinner, as we usually do, but there was no waiting staff on hand so we had to go and ask at reception if someone could serve us, no Heineken, no mussells no ice in the mixed drinks no lemon for the gin tonic and the delay for the food was over twenty minutes and this time the food was tasteless except for the sting from the chillies.
In the morning we looked for a porter but they weren't on hand, the reception didn't even ask if we wanted to check out and we were left to our own devices. All in all , this time I would rate them as poor, sorry, very poor.I think they are downsizing on everthing and it shows. When business is down one should do everthing to make the tourism experience great, the Amora should invest in a pleasant experience but they don't. Out of ten - 5