This is a very nice hotel with...
This is a very nice hotel with a great location. The breakfast was good and it has a very nice pool. On the downside, upon check-in the receptionist gave us a small room with two small beds when we reserved and paid for a delux room with a king bed and extra bed for (3 people). We complained and all they can come up with was a superior room with king bed and cot bed which is a downgrade to our booking. Also, I requested a second roll of toilet paper since we had three people and we were told that they ran out of tiolet paper, which I refuse to believe. All in all it's good hotel, but they need to improve on hospitality and give their guest what they paid for.
Read full Chiangmai Plaza, Chiang Mai review
Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly