4/5
"It was an absolutely wonderful 2 days.Everyone..."
It was an absolutely wonderful 2 days.Everyone was very helpful and very friendly.Will come back later for a longer vacation in the future.It is a very romantic resort that caters to couples and the ambiance is breathtaking.The head Chef is out of this world with extroadinary cuisine.Sam & Ree Gallant
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Room Size
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Location
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Budget Travelers
Families
Couples/Romantics
Seniors
Business
Eco Adventure
Posted by Mr. Gallant, Sam, United States on August 2007
4/5
"Good hotel.quiet and clean.accessible to anywhere of..."
Good hotel.quiet and clean.accessible to anywhere of Chieng Rai.Only TV channel is lacking of Foreigners channels especially CCTV or any others from China.
Posted by Mr. Yap, Beng San, Malaysia on March 2009
4/5
"very nice stay .good for relaxing very..."
very nice stay .good for relaxing very nice pool and good food.see you next year.
Posted by Mr. Gates, Ian, United Kingdom on January 2009
3/5
"We stayed 3 nights, nice sized room..."
We stayed 3 nights, nice sized room but quite noisy always seemed to be large conferences in progress. Hotel caters for very large groups and has large conference facilities. Hotel is a long way from
centre of town, no free shuttle bus. Great pool area and Breakfast was good. No free internet, but prepaid wi-fi available. Reception staff nowhere as helpful as other hotels we stayed in in Thailand.If you won't to laze round pool all day with large amount of people wandering round taking pitures 3 times a day this is the hotel for you. The conference rooms take breaks often and the paticipants take a chance to enjoy the grounds. The rooms where large with good facilities but a musky smell noticed. Hotel has very pretty grounds and gardens.Location would be our biggest negative.
Posted by Mr. Mckay, Bruce, Australia on January 2009
4/5
"Nice hotel in a good location. Good..."
Nice hotel in a good location.
Good value. Absolutely recommendable.
Posted by Mr. Kuschel, Andreas, Germany on December 2008
3/5
"This is my second time staying in..."
This is my second time staying in that hotel. The housekeeping service has been improved. Except the water bsin was full of ants at the morning time, it seemed like shotting a horror film, but
it did not bother me much. Perhaps, it should blame the weather not the housekeeper. My experience was riuned by the dinning service at the lobby restaurant (not the coffee shop). At one night, I was too tired to dine out, I ate in the restaurant. I was served by a lady who did not wear uniform. I smelled a sense of discrimination after I placed my order. I never heard "thank you" from her except the moment I left. She took my orders with grouchy face, delivered my orders and not even bused my table. Perhaps, I was with my Thai friend and I am Chinese. I observed her performance with other guests who are westerners. Under my expectation, she was totally different, wearing smiling faces, and socializing with them in a friendly way. This made me very angry. I asked myself, was I a good tipper? I said yes, I tipped generously to the massager and the front desk staff whenever I asked for opening my safe box. The only difference is I am not a westerner. For the front desk, perhaps, I was going too far to ask for late check-out at 2:00pm as my flight was on 4:00pm (I had requested in my booking for late check-out). The lady at the counter rejected my request firmly and impolitely by saying "NO!" It was not the answer made me feel uncomfortable; it was the attitude towards me. I had no option but to put my lugguage at the concierge. At that time nobody was present and the Front desk got no intention to help. I waited for 7 to 10 minutes, the concierge staff asked me to put my lugguage at the corner. He never got a notion that he had to put a tag on my lugguage before I reminded him. Don't give me an excuse for communication problem as I speak a bit thai and fluent English. This is the second time but also my very last time to stay at that hotel. Mind you, if you are not westerner, you may think twice to stay at that hotel, otherwise don't complain.
Posted by Mr. Chung, Fat Chau, Hong Kong on November 2008
4/5
"We have stayed often at this hotel,..."
We have stayed often at this hotel, and it is one of our favorites. Only problem, if you want to stay for a longer time, as we do as seniors, is the few bustransfers to
the city, and the price of it. With a hotel, that far away from city center, bustransfer should be free of charges. The hotel is a wonderful place to stay with the most beautiful surroundings.
Posted by Mr. Ohlsen, Erik Otto, Denmark on November 2008
3/5
"Hotel is nice. Room we stayed in..."
Hotel is nice. Room we stayed in was very good. No problems there. Breakfast pretty good. Staff not the best: - Forgot to pick us up one evening from town. Waited for 30 minutes and
when they didn't come had to get a taxi back. Complained and all they said was they could drop us back into town the next day for "free", which we really paid for the night before when they didn't pick us up. - Got room service one night. Food was brought to the room and asked if i could put the bill on the room. The guy insisted that i couldn't and that i had to pay cash and when i finally got the message across that i didn't have any cash he said "you can put it on the room". Ridiculous - Arranged a tour through the hotel which was fine (a bit expensive so prob better to do it in town), however paid 500 baht more to see opium museum which wasnt open. A couple of days later when we were leaving, told them what happened and asked for our money back, but it didnt even look like they wanted to help us. Just stood around. Anyway they wanted us to call a number which they send arranged the tours, but we flew out that day so didnt bother. Overall a nice hotel, good spot away from the town. Transport a bit difficult however, only certain times you can get a lift into town and have to pay 50 baht each one way. Pool and gardens very nice. Only stay here if you get it real cheap! However, consider elsewhere!
Posted by Drew, Australia on July 2008
3/5
"The hotel is a bit old and..."
The hotel is a bit old and dark especially the lobby. But, it is very quiet. The Vietnamese Buffet lunch is the best. But the breakfast and the dinner is not so good. For the
service, there is always nobody at the poolside bar and the swimming pool is always under "Water Treatment". The receptionists and the housekeepers are nice, but you have to remind them few times before getting your clean towels. For location, it is too far from the city. All those mentioned "not-so-good" things, except the location, may due to low season and lack of staffing (especially in the restaurant). In brief, I enjoy staying in that hotel. If you want to have a quiet place, this is a good choice.
Posted by Snoopydan, Hong Kong on July 2008
3/5
"It was too far from the center..."
It was too far from the center and the people working there were looking angry and not enthousiastic as they were supposed to be.
Posted by Mr. Poetiray, Danny, Netherlands on May 2008
5/5
"So far this the real hotel for..."
So far this the real hotel for relaxation. And the service is so far the best i had receive at Thailand.
The only down side is, some of the furnisher is due to change.
Posted by Mr. Wong, Malaysia on April 2008
