Dusit Thani Hua Hin

1349 Phetkasem Road, Cha-am, Phetchburi View this hotel's location on a map

Overall Hotel Reviews

5/6

rating

Based on 18 reviews

Summary

Customer service

5/6

Cleanliness of accommodation

5/6

Quality of room

5/6

Quality of food

6/6

Family friendly

6/6

Value for money

5/6

AsiaRooms.com reviews

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5/6

rating

Good Location, Nice sand

Good Location, Nice sand, Beautiful sea

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6/6

rating

Great Service

Excellent service, even during this high season. Room was sea view but due to so much greenery, we could not see the sea actually! But that's ok, the garden are beautiful.

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6/6

rating

Environment care

The boundery lines of the premises should be more cleaned, e.g. towards little pool. on Febr. 15 th there was a serious oil spill.

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Read feedback from Dusit Thani Hua Hin, Hua Hin

Dear Mr. Roland Baumann, Thank you for taking the time to post your review of Dusit Thani Hua Hin on asiarooms.com. As a prominent member of a well respected international hotel chain, it is necessary that we respond to your claims of a ‘serious oil spill towards the little pool’ (Garden Pool) so that the full facts of this incident can be accurately made known to all. Dusit Thani Hua Hin takes its commitment to guest, staff safety and to the environment in which it operates extremely seriously. The oil spill, whilst very unfortunate, was the result of a malfunctioning float switch of the fuel oil tank, with the result of a very minor leakage of between 15 to 20 liters of fuel oil overflowing from the oil tank. Immediately our staff were aware there was a malfunction with the float switch, sandbags were placed in the drainage ditch into which the oil had leaked to halt and contain its spread – we should clarify that this ditch is in fact located on the other side of the boundary road to the Garden Pool. Whilst sandbags were being placed a municipal vacuum truck had already been called and dispatched to clear up the slight oil spill. The whole oil spill was contained and totally cleaned up within 5 hours. Furthermore Dusit Thani Hua Hin is very proud to have recently been awarded Bronze Earth Check Certification as part of this hotels on-going Corporate Social Responsibility commitment to the environment in which it operates. The hotel plans to achieve Silver Certification within the next 12 months. Other environmental schemes that the hotel is participating in includes earth hour, staff tree planting exercises and switching to the use of more energy efficient lighting to name just a few, and we shall continually seek improved methods of operation to further reduce our carbon footprint. We do hope that the above serves to clarify to the readership of asiarooms.com what happened in February at this resort, and thank Mr. Baumann for his review and giving us a chance to clarify this matter on asiarooms.com. Yours Sincerely, Andrew Burfoot Senior Assistant Manager.

6/6

rating

Beautiful hotel and rooms. Very comfortable beds...

Beautiful hotel and rooms. Very comfortable beds and great view on the sea from our room. We liked to have every morning the daily newspaper on the door. Modern flat TV. There was a mosquito net on the balcony door so we left the door open during the night and didn't use the AC, what we enjoyed. Impressive lobby. Beautiful pool and surroundings. Friendly staff at the reception. We would stay again.

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4/6

rating

Good facilities, including the gym and squash...

Good facilities, including the gym and squash courts. The pools also were pretty good and of course it's on the beach. I ate out most nights, catching the shuttle into Hua Hin, since the quality of food in town was good and it was more fun as well as being cheaper.

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5/6

rating

good and relaxing place to stay...

good and relaxing place to stay

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6/6

rating

delightfull staff, and superb service. Breakfast could...

delightfull staff, and superb service. Breakfast could occasionally be a bit hectic, but judged by the standard expected from a Dusit hotel, it scored highly. We had one poor meal in the beach resurant, otherwise A1.

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4/6

rating

Nice hotel located some way out of...

Nice hotel located some way out of town poor transport links even though the hotel has mini bus Food and drinks fine friendly staff not reall a bad hotel.

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4/6

rating

Receptionist at the Front desk provided us...

Receptionist at the Front desk provided us very service and good manner.

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6/6

rating

Comfortable stay. verything you expect from a...

Comfortable stay. verything you expect from a five star resort. Route description is outdated

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