Hotel is a tired out of date health hazard
This hotel is a health hazard and the photos must be at least 10 years old. I was due to stay 4 nights, however, I checked out the following day due to how dirty it was. The entire resort is tired and desperately needs a major overall. The sun beds by the waters edge were black and stained and the snubbed covers were equally as bad.
Breakfast is serviced until 10.30, I ate at 8.30, the buffet service was running out and food was not topped up.
The resort is full of roaming peacocks which woke me up at 6am and would appear to be a regular occurrence.
The rooms are out dated with very poor lighting, both in the room and bathroom. There were cobwebs on the ceilings of my room, stains on the room chair and when I really started investigating, the bed I had slept in, not only did the protector have what looked like blood and urine stains. I was hurried when I took off that to find the mattress completely stained and stinking. All the little ponds around the resorts were filthy and stagnant and looked like they had not been cleaned in months. The list goes on; however, I will stop here. I photographed all this, sent it to Asia Rooms, complained to the Manager, as well as wrote to the Headquarters of this chain hotel. The manager, said "what do you want me to do about it” I requested a full refund and this was declined. The head office has not had the decency to reply. Asia rooms said they could do nothing about it. This hotel requires an urgent health inspection by the correct authorities and I am certainly going to investigate who would undertake this as I am concerned for future residents, in particular families with children.
