I am very happy when step in...
I am very happy when step in the resort lobby and then the room.... (we were upgraded to spa villa)... however, the facilities in my room was not up to my expectation.. first of all, the drainage was almost blocked in the shower room. Even we called the staff to fix it, the problem persisted. The water even flow to the room.... we have to stop the shower and wait for the water to flow away. One of the light bulb was broken. The worst was in my friend's room, there was no air condition, then we called the staff to fix it... however, the air condition still did not work and the staff just tried to argue that the air-condition was fixed. Finally, we asked for a fan in the room for two night.... they once offer to change the room for us, but the room will be a bit far from mine, so my friend prefer to stay with fan. The beach was terriblely dirty, a lot of potato chips bags... a lot a lot... the baach at Hat Sai Kaew and Silver sand is much much better...