We were somewhat disappointed with Togsai Bay....
We were somewhat disappointed with Togsai Bay. I could see how this property was at the top 5 years ago, but with so many newly built resorts all over the island, this hotel is very overpriced and did not live up to its reputation.
We stayed in the private cottage. We had to climb 78 steps to get to our room. Normally not a big deal but in 98 degree heat with 86% humidity it was not something we looked forward to doing often (especially since there is even more climbing to do to get to and from the beach/pool). When we arrived, our room was not as clean as I would have liked. There were a few dead bugs in the bathroom; there was a cigarette ash on the rug in the living room and some stains on the coffee table and the place had a bit of a dated feel to it.
The cottage is split level/loft- the living room is on the first floor and the bedroom overlooks the living room with a bathroom behind it on the second floor. The air conditioning unit is on the ceiling at the edge of the bedroom facing the living room, so the bedroom stayed pretty warm even with the air on.
The service was OK - maybe we got spoiled by the service we received at the Four Seasons in Chaing Mai, but we did not feel "special". One day our room was not made up until very late in the day.
This property is pretty secluded and to get into Chaweng or anywhere else, we had to take a taxi as shuttle service is not offered by the hotel which is a shame. There is a travel agency on the property which provides taxi service from the hotel into town at set rates (which seemed a bit inflated) but since there is no other option, we had no choice but to use their taxis.
The beach was very poor compared to other beaches on Koh Samui - it was rocky and pretty deep right away. I stuck to the swimming pool.
Breakfast was very expensive and not very good. The food at the Thai restaurant on the property was also disappointing. By contrast, the food at the restaurant by the pool was quite good and we ate there several times.
Overall, if we return to Koh Samui, we will stay elsewhere next time.