We atayed at this hotel for 3...
We atayed at this hotel for 3 nights. The good thing about this hotel which is not in town centre (Chaweng Beach) is the shuttle (to and fro) service they provide every half hour to bring guests downtown.
The room is quite spacious, bathroom is clean, correct.
The most shocking negative thing we found at this hotel was the buffet breakfast. We've never seen such poor 'buffet' during our various trips to many places in Thailand so far!!! Besides the normal slices of bread with jams and margarine, there was only 1 Asian dish, (poorly prepared), some cold meats, rubbery croissants, some cereals with milk, louzy cafe (which is not the case in most hotels in Thailand). Besides the meagre spread of buffet, the dishes were not exactly well cleaned! They have also seen better days, high time the management changed them so that guests don't have to eat in cracked cups or plates?
Shuttle back to the airport cost 500B. Very pricey, for a 10-15 mins drive!
This stay at Koh Samui and at this hotel was a real disappointment.
Read full Nova Resort, Koh Samui review
Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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1/6
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly