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Pavilion Samui Boutique Resort, Koh Samui  

124/24 Moo.3 Lamai Beach View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 66 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
5/6
Quality of food
0/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

66

 

Room prices from

Updating Rates

 

4/6

rating

The location is very nice, if you...
The location is very nice, if you go here, only stay in the hydro pool or grand pool villas, the other rooms are small and not worth the money. The hotel needs a smart investor, it could be way more beautiful then it is now. The website is not representive for the actual situation. The staff is very kind and helpful.
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5/6

rating

hotel is nice. Samui is nice. Will be...
hotel is nice. Samui is nice. Will be wonderful if they have shuttle bus from the airport.
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4/6

rating

more than a dream is the grand...
more than a dream is the grand pool villa close to the beach
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6/6

rating

Wow amazing hotel. This place was like...
Wow amazing hotel. This place was like a little haven amongst a fairly poor part of the world. We visited The Pavilion in late August and the weather was very beautiful. It didn’t seem too busy there at this time which was great for us. It was very quiet, all the time. The hotel is RIGHT on the beach, which many shops and restaurants near by. The sea water was sooooo warm and calm. I don’t normally like swimming in the beach, but I swam lots every day. Our room was very lovely. We were upgraded to a Spa Junior suite for free. They had a MASSIVE king size bed (although it was actually two beds joined together, so there was a slight bump in-between the mattress) with wonderful pillows. The lighting in the rooms was stunning, very romantic, although they needed the option of better lighting in the bathroom for doing your makeup! We had our own mini swimming pool too! We had an ipod dock, DVD player and small-ish plasma TV, great for watching cheap Thai movies! There is also high speed internet in the rooms, if you bring your own laptop, although it cost about $50 extra for the week. The staff and service was excellent, but folks, you must to remember to smile at the Thai people, and don’t act like snobby Westerners or you’ll get nothing! We were adventurous at first and ate at many dirt cheap restaurants nearby, but then got lazy and ate at The Pavilion all the time because it was still very reasonable prices compared to Australia. We were hassled on the street by locals, so it was easy to just stay in the hotel. Plus, The Pavilion food was really amazing. Worth every penny. You must try the cocktail “Samui Dream” at the beach bar at sunset! Then watch the fireworks go off every night! (Locals will try to sell them to you on the beach at night) We also got massages in the Pavilion Spa which were exceptional. We didn’t want to get beach / street side massages (even though they were dirt cheap) because we were happy to pay extra for the 5-star luxury that The Pavilion provided. The breakfast was also very amazing. The restaurant we ate in each morning was just stunning, right overlooking the beach. You couldn’t ask for more! The Roti banana pancakes are a must! There are abundant money exchange places just outside the hotel, which offered us a much better deal than in the airport, so wait till you get there to change your money. There is a safe in your hotel room. We had suits tailored across the road at “Joop” who provided an excellent service. The shopping is OK in Lamai beach, but you must also venture into Chaweng to the night market there. It takes about 15 minutes to get there by taxi. Overall, we were a bit disappointed in the shopping because it all seemed a bit out-dated. We would love to stay here again. It was excellent value for money. I think hotels in Chaweng are a bit more expensive.
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4/6

rating

The problem with Pavilion Samui is that...
The problem with Pavilion Samui is that the initial excitement over the lovely looking room with its big bed and flat panel TV with delightful darkwood decor soon wears off. The staff are very attentive, the facilities are good and the breakfast is very good. But that's the good stuff - the problem is that the very recent refurbishment has been done to a standard that ranks below amatuer DIY botcher. They have clearly run out of time and/or money when carrying out the refurbishment and as a result, the corners cut in quality have resulted in a lot of failing items. Examples include: -Swimming pool tiles already falling off -Cracked flooring throughtout the communal areas which would be a potential health and saftey hazard -Outer Doors that are not fitted correctly and therefore do not lock -Sink plugs that cannot be removed once they are placed in the sink. -Ceiling mounted shower head that was falling out of the ceiling presenting another health and safety hazard -Very poor standard of fit and finish to the fixtures and fittings For a hotel of any rating, this would be completely unacceptable, so for a boutique resort it is frankly embarassing. A shame because the other things are so nice. They should have saved the money spent on the nice TVs for more important things. By contrast, we went to Bo Phut Hotel after this place and the difference in quality of fixtures and fittings etc could not be any different. The management need to get the builders back in and start again. Then they will have a great hotel.
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5/6

rating

The hotel was in a very good...
The hotel was in a very good position. Staff and management were great ,they always had time for a chat ( in English ). We eat in the hotel and the meals were good. overall we would go back anytime.
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5/6

rating

We booked jr.pool villa and got upgraded...
We booked jr.pool villa and got upgraded to hydro pool villa which was great. The resort had been renovated recently and thus facilities were new and clean. The beach nearby was nice and clean but sand was not as fine as the Chaweng Beach. Breakfast was good with satisfactory variety. We dined at the Patio in the resort; ordered a set of Thai dinner for 2 and 2 soft drinks for THB1300. It was good but no surprise. The resort locate on the street full of small shops and restaurants. My persional opinion was that nothing worth buying as the goods were obviously cheap in quality. Restaurants on the street at Lamai Beach were average in terms of price and food quality; sometimes I found the tables very dusty. For good dining, I recommend the restaurants located at Chaweng Beach which would cost THB200 to THB300 one way by taxi. Renting a car (Manual THB900/Auto THB1500 per day) or motobike (THB100/per day) seems to be an option. Suprisingly, driver license was not checked by the car rental company. I recommend "The Page" at "Library" on Chaweng Beach. It's not cheap but the food was in good portion and good quality (we paid THB2000 for 2). The setting at the Page was contemporary, simple and beautifully done. Service provided in Pavilion was good in average but not upto the standard if you had stayed with the Ritz Carlton in Bali or Penninsula in Bangkok before. The Spa was a big disappointment. I originally booked a 2.5 hr body detoxify treatment. After body scrubbing, the staff asked me to take a shower and stay in the steam room for 35mins. I asked her twice as I was sceptical about the time. She then said 25min. I stayed in the steam room for approx 10mins and had to keep my temperature down by using the cold shower in the room as I was afriad I might get cooked like dim sum. I could not breath and had to get out. She then asked me to lie down and moved on to the program. After tapping (not massaging) on my face(only face) for 0.5hr, I felt being ripped off and asked to leave when the program was only half way done. I gave my recommendations to the staff (who could communicate with English)and I said to them I would only pay for the body scrub portion but not the whole program. To show the courtesy to customers, they did not charge me at all. The whole experience with the room and resort was good and beyond 3 stars rating but the overall services are definitely in line with 3 stars. Staff were friendly but not cheerful.
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5/6

rating

A few problems that I came across...
A few problems that I came across while staying at the resorts House Villas was that their were not enough shelves or drawers to store clothes. Secondly, the shower light from the adjoining room light up the neighbor’s room. The rooms looked very nice but the finishing could have been better. The rooms walls were not sound proofed especially in the villas were they had a door to access the adjoining room if required. Overall, the above issues would not stop me going back and staying at the resort again. It was in a lovely location and it was nice to wake up and go for a dip in your own private pool.
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6/6

rating

This place is magical! We will be...
This place is magical! We will be going back next year... Everything is perfect, HIGHLY recommend.
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6/6

rating

Beautiful hotel, great location at Lamai beach....
Beautiful hotel, great location at Lamai beach. Staff were amazing and the food, especially breakfast has a great selection, especially the Thai pancakes made to order. The King spa suites, which offer private plunge pools were the highlight for the room. Higly recommend this hotel.
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