Hi, Athough I'd read some good reviews...
Hi, Athough I'd read some good reviews of this place, I have to say overall we were disappointed.
Initial impression
Check-in was really slow, why we don't know, we seemed to be there for ages and even though the setting was nice, when you've been on a journey to get there you want to get yourself sorted ASAP.
Room
The room was good, not fantastic, but eveythng was there an clean. As the hotel is pretty new, the place was modern, but you know they hd used cheap materials, such as laminate flooring.
Pool and facilities
Huge main pool, nicely done, small gym, spa etc. Some spa trtments were good, bt you paid a significnt premium. i.e. A Thai Massage was 1300 Bht for an hour, where on the street it was 250 BHT. Facial was more of a face wash rather than anythig else, but the serice in the spa was good.
Restaurants
Food itself was pretty average for Asia, but the service was terrible. Even though there seemefd to be a lot of staff around, they seemed to enjoy chatting between themselves rather than serving their guests. Sometimes food came which was different than described on the menu with no explanation.
Location
Bo Phut - Great location, 5 minutes walk dwn the beach to Fishermans Village with it's relaxed bars and restaurnts. Not the sort of place you want to go if you like to be out on a bender all night, but nice and chilled.
Overall
OK - Great Loction, shame about the service