Excellent service. Arrived early, so they did...
Excellent service. Arrived early, so they did not have the room yet - hotel staff provided towels, tea and prepared our instant noodles for our light breakfast - with bowls, utensils and water FOC. This made the wait - about an hour, tolerable.
Staff is friendly and prompt and manager will go around tables during breakfast to greet and get feedback.
Breakfast spread is good.
Room and general areas are scented with burners and overall feel is that resort is one with nature.
Suites have great view of mountain, pool and of sea.
A little further away from beach, but this makes it close to the food e.g. Bernies and far from the noisy boats. Since it is on the left side of the U-shaped main road, it is nearer to the nicer part of the beach.
No lift - suites are on top floor, but the climb is worth it since the room is so nice with the large bathtub you can almost sleep in. It's in the room itself and is decorated upon arrival with flowers - a a nice touch.
Don't book the day trips there though since they charge higher then the small shops near the beach.
Do request for a kettle (it'll come filled) and bring your own 3in1 beverages - not provided, which I hear is quite standard for the hotels there.
There is a reasonably priced supermarket next to the lobby and a Big Chang restaurant that serves BBQ dinner at OK prices - some are lower than other restaurants, cafes in the area.
Will go back again if possible.