First of all, would like to suggest...
First of all, would like to suggest asiarooms to have a 'personal request' section to key in guest request.
We booked 2 Villas in Tropical Herbal Spa. Requested at the reception area that we would like to have Villa 7 and Villa 5 but was rejected. Due to all other Villas are fully booked and most are on long stay, we're allocated Villa 4 & 3.
Room - Generally small. bout 15sqm. Not well mantain. Villa 4, there's lots of dead insects at the top of my four posture bed muslim cloth cover! Probably more than 30 of them inclusive of a few moth! Very disgusting... Villa 3 is okie. List of things like lemongrass spray n bath salts are not given in both unit as listed in all the websites. Felt cheated.
Bathroom - The most dirty i've come across. With lots of dead leaves, dead insects, and even cob webs! Cob webs all around the shower head n even the figurines display on the vanity basin. Dissapointing. Villa 3 bathroom is outdoor, so shower wif the rain...Gotta carry an umbrella in order to use the toilet. Dividers in the bathroom are all mouldy n spoilt wif all the black moss around it making disgusting.
Facilities - Acceptable level. Forest environment is calming and beautiful.
F&B - Breakfast, very few choice but sufficient. Being prepared by a lady that makes u feel like home cooked breakfast! Food quality is 4/5. Reasonably priced.
Service - Top Notch! Private car transfer to Ao Nang and Norparatthara beach. Staffs will try their best to accomodate ur request. Lots of smiles.
Overall, I do not recommend this resort for asians.