First things I wanted to comment is_...
First things I wanted to comment is_ the Asiarooms rate was 3,650 baht per exclusive room, the hotel offered 2,990 baht. There was 660 baht difference per room. 1,320 baht for 2 rooms.
We could not canceled the reservation, but we were not happy to accept the rate from Asia Rooms. You claim there is no booking charge.
The hotel was full of Thai families and kids, the Aqua park is very popular for the kids, but they were very noisy.
For families with kids, it is a fun place to go.
So for us, we were looking for quite environment, it was a bad choice.
The breakfast menu were focused on Thai clients.
And I believe they have paid less then 2,000 baht per room as a package.
The hotel staff could not speak English properly. They were very nice, but if I could not speak Thai, then I believe it will be a huge problem to fix the broken air-con.
They are not trained to take care of Non Thai clients.
The hotel is new, so the rooms are big and comfortable, but the air-condition of our friend's room was not working, so under the 45C temperature, it was very disappointing.