We pre-booked (and paid for) two rooms...
We pre-booked (and paid for) two rooms on the Golden floor (the larger rooms, on floors 9-11). However, upon arrival, the hotel were only willing to give us two rooms on the 4th floor (standard size). This was hardly suitable for 4 adults, 1 child, and an infant. Despite raising this with the hotel, they tried to claim the 4th floor was the Golden floor, even though it was obvious to see it wasn't.
Breakfast was very poor and the food was always cold.
Not even my Thai wife (or her aunt) would touch it!
You're far better off eating elsewhere.
The swimming pool was another disappointment. They have a strange rule in that they do not allow anyone wearing swimming shorts to swim in the pool (yes, shorts specifically designed for swimming).
I also wouldn't recommend the in-room television facilities. They made a habit of removing channels while you were watching them!
It appears this hotel is only interested in those who are part of a large tour group, since they seem eager to cater for these groups, at the expense of anyone else.
Read full Golden Beach, Pattaya review
Summary
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Not Rated
Customer service
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4/6
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly