Wongamat Privacy Resort, Pattaya

157/196 Moo.5 Soi Naklua 16/2,Banglamung,Chonburi North Pattaya View this hotel's location on a map

Overall Hotel Reviews

3/6

rating

Based on 3 reviews

Summary

Customer service

4/6

Cleanliness of accommodation

4/6

Quality of room

4/6

Quality of food

0/6

Family friendly

4/6

Value for money

2/6

AsiaRooms.com reviews

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1/6

rating

After we arrive they told us we have to buy some ticket for gala dinner for 2000baht and every one have to do still staying in the hotel, also after we explain we not staying there it take over 45min before we can go to the room. The rooms realy big but not nice furnished, also no free internet and not in every room available, how can happen. Then i want go to the swimming pool, still closed because of the gala dinner. The stuff not realy polite and not helpfull, also when we check out, now one take care for call a taxi, so we have to work with the luagage outside the residence, then some motor cycle taxi call some but expensive to take to central pattaya.

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3/6

rating

I have stayed in many hotels in...

I have stayed in many hotels in Thailand which I have visited on numerous occasions but the behavior of this hotel does stand out. Overall, I was disappointed with the service and treatment. I booked a 2+1 room (for 2 adults and a child) which had a small kitchen area (as advertised) as I get a bit bored with going to restaurants every night. When I first arrived the hotel told me the rooms didn't have kitchens. They showed me a room without a kitchen area but my partner noticed that the neighboring rooms being cleaned did indeed have kitchens, which we pointed out to the receptist. She conceded and showed us to another room with a kitchen this time (I have no idea why they didn't do this to begin with, as the hotel was almost empty so it wasn't like a room wasn't available!). The staff then told me that, despite the price guarantee of asiarooms, I needed to pay another 200 bhat per night. First I was told this was for breakfast for the child, when I said I don't take breakfast anyway, they then told me it was for the extra bed in the room. I told them that I felt I didn't need to pay this extra charge and immediately contacted asiarooms who confirmed I was correct. I forwarded the asiarooms response to the hotel and they backed down about the charge. Unfortunately, this kind of unnecessary nonsense leaves a bad taste in the mouth and I would not stay here again (despite the fact that having a kitchen is really handy!).

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5/6

rating

It's good for relaxation, it will be...

It's good for relaxation, it will be better if the location is close to the sea.

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Wongamat Privacy Resort, Pattaya

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