Grand Heritage is a newly opened resort. Nice and big swimming pool, big room, average breakfast option. The resort less character, even though it could be better with more attentive to finishing detail. The AC in my room quite noisy, even though it newly opened. The staff on check in counter and restaurant are new, still need a lot of traning in hospitality.
It's not grand opening. beachside restaurant,fitnessroom,spa,conference room are under constractions. it's not suitable for guest that intending to use them. and,staff is also new worker.it's slow to work. you might wait for some time. but water of the sea is clear on the beach in front of hotel. next year,myabe one of good hotels in pattaya.