The hotel is old and shabby and does not resemble the "equisite" feeling transferred through its website. Very disappointed to have spent that much cash for such poor offer.
The facilities were old and not well maintained. The tiny stretch of beach they offered was packed with guests under rusty old parasols...and so on.
People, however, no complaints. Compliments to Paul, service relations manager
Read feedback from The Royal Phuket Yacht Club, Phuket
We regret these guest comments and we are trying to improve of the renovation on our part. The comments were caused just because the hotel was old which is purely unexpected to the guest. The Hotel is 25 year old; we deeply apologize for this matter.
I assure that the renovation will be improved as we are planning to do on one phase of the hotel at the time as the business is still running. Please accept our apology for this inconvenience.