Hi,
It is good that you will ask...
Hi,
It is good that you will ask for customer feedback. During the stayed at Baumanburi, the service, room, environment was good. I have one thing wish to bring up is, jagucci in pool, both for lay down & sitting style, the pattern of mosaic used for the edge of jagucci were too sharp and dangerous for guest. My friend was accidentally slipped down when walking toward jagucci, her knee was injured by the edge and bleeding. This incident you may bring to hotel’s management for their attention.
At the same time, we were not that happy during this trip in Phuket were, your policemen / traffic men were actually blackmail us. This was very bad experience. We went to pub for drinking, came back to hotel by driving our rented motorcycle. One of my friends was asked to stop by your police and claimed he against law of driving after drinking alcohol. Your police didn’t issue traffic fine but asking my friend to pay them Ringgit Malaysia 2000 to claim license & passport. I think that if an official traffic fine would not be this expensive cost thai baht 20,000 a bill, right? It was too bad, only 2 persons at the spot and we didn’t record down your policemen ID or any photo taken. We couldn’t make any police report. Another one was, my friend bought a coconut from a stall along beach side, gave the hawker 500baht but he only refund 50baht, he said that we only gave him 100baht. My friend only himself there, we didn’t beside him when he bought the coconut, didn’t see the hawker keep money in which pocket. Well, we as tourist were very hard to fight with your local men. What could we do? Only thing we felt were, being conned!
Please inform your tourism board, tourists are not that rich to pay for this kind of service! Compare to Bangkok city, it is worth for money, things cheaper, more variety. I will not return to Phuket since bad experience I had!
Read full Baumanburi, Phuket review
Summary
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5/6
Customer service
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5/6
Cleanliness of accommodation
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5/6
Quality of room
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5/6
Value for money
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Not Rated
Quality of food
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6/6
Family friendly