This was our second holiday in Patong,...
This was our second holiday in Patong, Phuket and our first stay at the Amari and it was a delight. Certainly not the cheapest hotel but still great value. The Amari lets you sample Patong town (and see it from across the bay) while keeping a civilised distance from the crowds and noise.
The standard of our room was outstanding - layout, furnishing, balcony, lightness, cleanliness etc. and the view of the bay and Patong wonderful. And the staff were efficient, helpful and above all, charming. We were made to feel genuinely welcome by everyone from housekeeping and security to senior management - out and about meeting and talking to guests. We tried all the restaurants and they were good. We also hired a car in the lobby and had the option of eating out - in Kata for instance. We tried the spa and swam off the Jetty and can recommend both.
Any downsides? The air conditioning in our room was a bit noisy and the Amari is not suitable for older people who have problems with stairs (reaching the lobby from some of the rooms needs a bit of stamina) but otherwise... can't think of anything. Would I recommend it - definitely.