Well-located, with excellent proximity to shops, restaurants,...
Well-located, with excellent proximity to shops, restaurants, and beach. Hotel was clean and with middling decor, though quarters were generally tight (and we were in a junior suite!). Miserly with bathroom toiletries. Staff quite slow to respond - we had requested fresh towels and a new bar of soap, which was never attended to, despite repeated calls. We had also requested a queen/king bed at time of reservation, but were given two single beds instead, with the apathetic response that no other rooms were available. Others arriving after us encountered the same indifference. Hotel security suspect, given that it is open to the street, and the entrance appears unmonitored most times in the evening. Hotel breakfast was adequate, with a decent selection. Overall, good value for what you pay, particularly if your expectations are moderate. A three-to-four star hotel, at best. The Ritz Carlton this is not.
Read full Burasari Resort, Phuket review
Summary
-
Not Rated
Customer service
-
Not Rated
Cleanliness of accommodation
-
Not Rated
Quality of room
-
Not Rated
Value for money
-
Not Rated
Quality of food
-
Not Rated
Family friendly