Nice hotel, beautiful room facing the swimming...
Nice hotel, beautiful room facing the swimming pool, and very convenient for shopping. Unfortunately bad experience during breakfast on the first day, with unfriendly and rude staff. So we did not take any breakfast at the hotel on the rest of our stay. (Coz my children refused to have breakfast there again). Check out time have to wait longer than usual although have called to inform earlier for transport. Unprofessional and poor communication between reception and concierge resulting in the delay. This hotel is not recommended for Asian people, more for Westeners.
Read full Patong Merlin Hotel, Phuket review
Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly