Most schizophrenic hotel ever
The Racha is great - great location, awesome rooms and great food. Service is sometimes a bit untypical for Thailand as it seems that staff is annoyed by guests. Also, in peak hours there are not enough staff on duty and wait times are rather large (ie. 30 min to get a bottle of wine at dinner).
What is however totally schizophrenic is their slogan "hideaway": between 10am and 3pm there are sometime 600 (yes, six hundred) day trippers on the beach right in front of you. Also, the Racha does not have any sun loungers directly on the beach - and the few it has aren't enough for all guests to comfortably enjoy their holiday.
All in all, a very nice resort - I won't return however unless there is a "beach club" and the number of day trippers is down or limited. As it is now, their slogan with "where mind, soul and spirit can relax" is hardly achievable.
Read full The Racha, Phuket review
Summary
-
4/6
Customer service
-
5/6
Cleanliness of accommodation
-
5/6
Quality of room
-
2/6
Value for money
-
5/6
Quality of food
-
4/6
Family friendly