My family and I have sstayed at the coconut many times. We are always impressed by all the staff, from the gardenet through to the manager. Nothing is too much trouble. The onsite tailor is very good. Please note that if the disance to the beach commented upon by other reviewer worries you, then don't panic. A decent walk is good for your health!
I stayed in this hotel in October 2005. I was impressed with the room size, cleanliness and friendly staff. The only thing is that it is a very long walk to the beach. I had to get a motorcycle taxi each time i wanted to go to the beach or bangla road. All in all. it is good value for money.