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Baan Karonburi Resort, Phuket  

194/1 Karon Rd.Karon Beach,Phuket Thailand 83000 View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 71 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
5/6
Quality of room
4/6
Quality of food
2/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

71

 

Room prices from

Updating Rates

 

3/6

rating

Bad customer service
This hotel made it difficult to check in. Paid for an ocean view room and they tried to give a garden view room. Tried to ask for a new coffee mug in the room and was refused. While the hotel was reasonable and good location, across the street from the beach, their customer service was poor. They did not
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4/6

rating

Stayed here for 2 nights to explore...
Stayed here for 2 nights to explore karon beach,excellent location,with plenty of action close by,service a little lax compared to other thai resorts.ok but would not stay there again.but still in good area.
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5/6

rating

hotel was very nice, staff were very...
hotel was very nice, staff were very friendly and welcoming. food was good. good location right across from the beach. would definitely recommend this hotel
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6/6

rating

Everything you would wish of a well...
Everything you would wish of a well located Phuket Hotel, room and Hotel exceptionally clean, staff helpful aad friendly. I must add that the Thai food available on the room service menu is some of the very best I have eaten in Thailand and excellent value for money. My one and only moan would be that there is no free wi-fi. If I'm ever in Karon in the future I'll certainly be staying here again. Highly recommended!!
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2/6

rating

The first sight I saw my room...
The first sight I saw my room is all mess up,and the hotel staff told me the Best they could do is give me a temporary room until my room is clean up,and they kept us waiting more than two hours to clean up the room.While we were waiting, they only gave us 400B dinner coupon for make up. And the hotel manager was taking her day off that day,but even the day after, she didn't show up to say anything to us. It's really not a pleased experience,I definitely won't stay this hotel again!
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4/6

rating

I stayed for 9 days,& found it...
I stayed for 9 days,& found it fine for what we wanted. :beside the beach/10 min walk into main area/very quiet/nice pool area. Staff were pleasant on all levels,room on ground floor was clean & comfortable,breakfast was the usual fare you expect & was ok.
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4/6

rating

I found the hotel ok, but had...
I found the hotel ok, but had to wait for 1h30 for my room = it was ready by 15h30 only. Breakfast choice was ok, but nothing special. My room is in a slight need for renovation. If I ever return to Phuket I would probably stay at Kata Beach. Best regards
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5/6

rating

The room was a little small, but...
The room was a little small, but very attractive. The bed was hard, but all the beds have been hard in Thailand. Service was great. Staff was great. The beach across from the hotel was very nice but the red flags were up the entire time (think this was due to the time of year), so we walked along the edge of the water but did not go in. We took a bus to the nearby Kata beach to swim. Because it was the off season, we had the lovely pool all to ourselves. Hear that it is crowded in high season. We thought the breakfast included with the room was very good. The price in September was excellent. Might not have been so pleased with it for the high season price.
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4/6

rating

The hotel was alright, definitely not fantastic,...
The hotel was alright, definitely not fantastic, they were repainting twice while we were eating breakfast, the pool didn't look all that clean, slime and mold growing under the waterfall, the staff didn't speak english very well, asked for a sheet on the bed instead of just a quilt, which was difficult, and had to ask 4 more times as it was usually removed each day. No Wi-Fi in the room as Asian rooms says, there is a room where you can pay for internet access. The area was pretty dead in low season, eating up the street was cheap and drinks were also cheaper than in Patong. Be prepared for smelly drains both in Karon and Patong.
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4/6

rating

Overall, Asiarooms did a great job of...
Overall, Asiarooms did a great job of reserving the hotel room. Booking was easy. The stay was pleasant only to be marred by a dishonest staff on the checkout day. I made my payment in cash for airport transfer & massage. No receipt was given & only when I left the hotel did I realise the staff overcharged me. I called back only to receive a reprimand saying the hotel always issues receipts despite my explanation that no receipt was issued and I was overcharged. I called back twice to the same person & both times different amounts collected from me were given. Disappointed by dishonesty. Be sure to collect receipts. Dont be fooled by smiles of receptionist or check out staff.
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