Recently stayed for 12 nights at this hotel and found it to be quite good, great customer service, great pool and general ambiance, nice and close to the Patong nightlife - but still quiet in the night time. Wireless internet worked well, hot water in the bathrooms is a bit variable, hard to set the right temperature and the bathroom in general needs a revamp. My air-con stopped working overnight after some heavy rain - I called reception at 7am when i woke up in a sweat and within the hour a tech employee came up and restored it.
I will definitely stay there again, good value for money in my opinion + the no joiner fee is great.
