Having read very mixed reviews of this...
Having read very mixed reviews of this hotel we chose to stay at the Graceland purely because we had friends staying there. Our friends booked quite a cheap package deal but we did not book early enough to take advantage of this.
The hotel is very large and impersonal and feels a bit like a hospital (low ceilings, dolphin tiled hallways, rooms quite dark and a little outdated).
Use of facilities such as snooker tables and the bowling alley (good for families) is not included in the room price.
The hotel does have two nice pools and the food at the restaurant was quite good.
However, compared to other places we stayed during our time in Thailand (including other hotels in Phuket), the Graceland was expensive and overrated. We plan to return to Phuket but will not be staying at this hotel again.
