I chose this hotel for two reasons,...
I chose this hotel for two reasons, firstly because I did not want to be in a busy area (Patong Beach) secondly because it was monsoon season when the west coast beaches are not suitable for swimming because of the high waves and dangerous rips.
Although the hotel is on a slope so you have to walk up and down each day to the beach and restaurant, it is one of the few hotels on the island and especially in this price range with with the pool and restaurant actually on the beach, which is excellent.
The manager here it the key to it's brilliance, always with an eye to giving good service his attention to detail and ever watchful eye on service makes it a great stay, more like a home from home, with every comfort provided, all you have to do if you want something different is ask, it's probably possible.
The restaurant is very good not the cheapest meal you will get but the quality makes it worth the small difference in price to the small cafes in the area, & it's spotlessly clean, right through the hotel, people were actually coming from the Novotel next door to eat every day, they said the food was much better at the By the Sea.
There is a twice daily free bus into the town, this takes you to Robinson and the local fresh market, as all the rooms are have the option of self catering facilities that makes it possible to buy fresh food daily, great if you have kids.
I also used the spa at their other hotel on Karon Beach, with a free return trip and a discount price, very good and relaxing, had the Thai massage, the girl was very professional and the facilities were beautiful.
The pool is good if the beach is not perfect due to rocks at low tide it is very safe for children.
Read full By The Sea, Phuket review
Summary
-
5/6
Customer service
-
6/6
Cleanliness of accommodation
-
6/6
Quality of room
-
6/6
Value for money
-
Not Rated
Quality of food
-
4/6
Family friendly