We had a wonderful stay at Mercure,...
We had a wonderful stay at Mercure, Patong. Our flight got in at 7.30am in the morning, resulting in us getting to Mercure before 9am. Didn't expect them to let us have such an early check in but they accomodated us anyway. Due to the bad weather over the course of our stay in Phuket, we spent a lot of time in the hotel itself. I am pleased to say that the hotel staff (from security to reception, waitresses to cleaning ladies) were always warm, friendly and helpful. No problems with language either as most of them spoke English. The spa was great, the restaurant food yummy. Due to the hotel being brand new, the room/ facilities etc were all spotless. Will definitely recommend Mercure to everyone =)