Aspery, Phuket

5/41-51 Patong Beach Road, Patong Kathu, View this hotel's location on a map

Overall Hotel Reviews

5/6

rating

Based on 17 reviews

Summary

Customer service

5/6

Cleanliness of accommodation

5/6

Quality of room

5/6

Quality of food

4/6

Family friendly

5/6

Value for money

5/6

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6/6

rating

Pleasant Stay for 3 nights !

We love the hotel! the breakfast for 3 days there is quite nice, not the same everyday. Although the first night we experienced air-con problem, but after we complained they sent technician to fix the problem quickly, so efficient! We stay at first floor 118 but we didn't facing any noise problem,thumbs up! bedroom wifi service also good for us to surfing net while we are tired after a long day sight seeing. If you don't have any laptop or mobile for internet,don't worry about that,the lobby have 6 PCs ready to serve you! :) The location is good,just 5 minutes to the beach,about 10 minutes to the crowded street,convenient stores,restaurants,and so on. For shopping,is about 20 minutes to the busy bangla road and Jungceylon shopping mall,you won't feel it is far because along your walk have many shops selling t-shirt, bikini and beach wear, I am sure you will like it!

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3/6

rating

Generally the hotel is OK and I read the reviews before I proceeded to book the room. However, I was quite disappointed with the front desk service and attitude. When we were asking them for the direction to the Patong Beach, the front desk girl was not friendly enough and made me feel I was not on getting the direction. This kind of attitude definitely is going to spoil the image of the hotel. Good hotel with clean and spacious room. Hope they can improve their front desk service and their attitude.

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5/6

rating

Great hotel but are standards slipping?

This is my second stay at the Aspery hotel. Great hotel but I wonder if standards are slipping?
These include:
- A few broken sun umbrellas at the roof top pool.
- A jacuzzi that isn't fully functional.
- I wasn't offered a complimentary drinks which is normally provided immediately after check-in. Hotel manager said this was a human error, apologiesed and offered the drink on hearing my observation.
On the plus side:
- Rooms are clean and finished to a high standard. Deluxe room also has a bath which is useful if you have a baby).
- Over five Internet hot desk on the ground floor which are free of charge. Wireless also in rooms.
- Hotel is only about a five minutes walk to the beach.
- Check-in process is very efficient and quick!
Summary - The Aspery is a great hotel but must ensure that it maintains its faciities and customer service to a high stndard in order that it does not loose out to other value for money hotels in the local area (for example THE SEA).

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6/6

rating

Good deal during low season

The good: hotel is clean, rooms are modern with flat screen TVs, wifi that works most of the time and daily breakfast that isn't bad either. The bad: windows facing hotel across the alley. There is not much of sound isolation from either the alley below, corridor outside your door or residents above.

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6/6

rating

Great hotel

This was one of the best hotels i have stayed in ever! Customer service was fantastic. Unlike many other hotels that waste your time even after an advanced booking, the Aspery check-in service was a master class on how things should be done. We were checked in within three minutes and only had to sign a couple of documents. Drinks were then provided and served out in the lobby area. Once we were ready to proceed, we were taken up to our rooms and the baggage followed. The hotel has a roof top pool and Jacuzzi. Cool :-) Breakfast was good but even better than that was that you get free access to the internet room on the ground floor with about six modern computers with high speed internet access. Free Wi-Fi is also provided for those with personal laptops who prefer to use the facility from the convenience of their hotel rooms. Great!!! This is a great hotel and i will definitely stay here again!! Well done Aspery - keep up the good work! :-)

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3/6

rating

reasonable place for a short break

clean rooms, avarage breakfast, poor reception staff.

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4/6

rating

This hotel location is very good. To...

This hotel location is very good. To the beach is very near less than 5mins. If you are food lover you could walk less then 15 minutes you will find very posh restaurant with perfect scenery (e.g Baan Yim Pa). If I was to find a flaw of this hotel, I would think that the walking distance to Jungcelyon was abit far close to 15mins but you could shop along the way to Jungcelyon as there were many small stores on the street selling Phuket things. Overall this hotel is really good for beach goer.

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4/6

rating

A good budget hotel. Located on the...

A good budget hotel. Located on the outskirts of Patong Beach. About 5-10 mins walk to main areas The breakfast was good though for a budget hotel. Rooms were clean and in good condition think as it is new. Recommend for budget travellers

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4/6

rating

5th May - 10th May 2010 Food and...

5th May - 10th May 2010 Food and beverage staff were wonderful. Room was quite roomy. Mattress on bed was very hard so did not get a good nights rest whilst being there. Bathroom shower was not hot. (Even though the climate is warm I still like to have a hot shower.) ATM machine directly outside the restaurant of the hotel ate my husbands credit card and another guest who we spoke to at breakfast. Hotel staff were not the slightest bit concerned. The restaurant staff were more concerned than the lobby staff. We felt the guests should be warned of this problem. They didn't. Fortunately we weren't solely dependant on that card. If we had been we would have been up the creek. The bank who is responsible for the machine could care less either. They just shred the cards.

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5/6

rating

I had a bad impression of the...

I had a bad impression of the hotel before i arrived...Upon my arrival, the lobby looks simple and dull..Everything changed when i checked into the room. Love it soo much..Room was big, location was fantastic as the road is not busy compare to most luxury hotels, less than 5 minutes walk to Patong beach. I will definitely recommend everyone to his hotel...Cheap and good hotel..

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