My partner and I booked into the...
My partner and I booked into the Thumrin Thana as part of our honeymoon. Big mistake. We reserved a double room but got a twin and the hotel was full so we had to make do. The bathroom was dirty, carpets were all stained and there were none of the appliances in the room as mentioned in literature, eg hairdryer, kettle. We went to use the gym only to find that most of the electrical equipment was broken. So we thought we would have a sauna and jacuzzi only to then be told we would have to pay an additional 200 baht each for each activity.
The meal in the Coffee Shop was poor. We waited a long time despite being 2 of 8 people in there and when the food did arrive it was cold.
An extremely disappointing stay at what is meant to be a 4* establishment.
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Summary
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1/6
Customer service
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Not Rated
Cleanliness of accommodation
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1/6
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly