Grand Midwest Hotel Apartments, Dubai

Behind Bank Street, Bur Dubai View this hotel's location on a map

Overall Hotel Reviews

1/6

rating

Based on 3 reviews

Summary

Customer service

1/6

Cleanliness of accommodation

1/6

Quality of room

2/6

Quality of food

2/6

Family friendly

2/6

Value for money

1/6

AsiaRooms.com reviews

Room prices from

Updating Rates

View rooms

2/6

rating

utter disappoinment

Arrived at the hotel at 4am. received well by staff. was informed of an upgrade to a 2 bedroomed apartment. Asked to settle bill which I said I'd do a little later as I wished to settle by cash - had to exchange currency. This didn't stir a problem as long as my passports were left at the reception.Escorted with luggage by a very polite man to room. My husband was shocked using the bathroom as the toilet hose was broken, towel was torn and very coarse (sand paper). We were so tired due to the delays at the airport. I decided to load the machine with our soiled clothes, so as not to waste time in the morning- would be washed when we awoke - the machine had no handle to open. The same man came back, assisted me - loaded and switched on.. walala machine doesn't work. He promised that the maintenance team would be in after 9am. My 10 year old refused to sleep in the adjoining room due to the condition of the bedding...this was clearly too old- the sheets were drab, creased and stained. We all retired for the night hoping to have a restful sleep but impossible on such hard, high pillows. I approached the reception at 9am with my grievances. I was informed that there was a late checkout and that someone had used the wrong linen- this would be changed by housekeeping. We proceeded to breakfast, which was okay. Utensils,etc were not very clean and neither was the table. Unimpressed with the mannerisms of the staff. She seemed to be not to friendly. Then there was this quibble between the chef and her. We met fellow South Africans who also said that the hotel was not up to standard..they were on transit and moving on to Saudi. We informed the reception of our intention to check out of this hotel. She went in , spoke to her manager, came back offering us another room. We declined, she went back in to confirm that this was okay. Walked around..found excellent and cheaper accommodation. Made payment of 360Dirhams-not worth it. Disgusted that manager absent

Read full Grand Midwest Hotel Apartments, Dubai review

1/6

rating

rooms are dated bathrooms need refurbishing.

Read full Grand Midwest Hotel Apartments, Dubai review

2/6

rating

a very bad hotel

First of all the hotel booking arranged through the internet. It was free of charges,no taxes and the amount in Saudi Riyal was SAR 250.
The price suddenly found as Emirate Derham AED 300.
The receipcient was not so polite.
The room is very dirty.
The room located near to a small kitchen for the lapors whom do cleaning and other things used this room for cooking. the garlic smill comes into the room.
The cleaning way just to arrange the bed and the pathroom only.

The restaurant very bad, not only in the meals it is also in dealling with the customers orders. They ignored my oreder two times.
The TV channels only 9 channels, five of them is Indian and bad channel. No sports channel.
I requested them to add some more channels four times. They promised to do but they did not.
Most of the taxi driver do not know the hotel location. I have to show them the map every time
It is really the worst hotel I used.
The blaming not only to the hotel, it is even the site that arrange the booking.
I used to stay in Dubai from time to time. This time was the worst trip because of the hotel only.
Ali

Read full Grand Midwest Hotel Apartments, Dubai review

Cheap Hotels & Accommodation - ideal for booking last minute hotels

Grand Midwest Hotel Apartments, Dubai

Alternative hotels